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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Paw Mate Rabbit Hutch Chicken Coop 96.5x56x90.5cm 2 Storey Pet Cage Run Wheels
Keeping pets like chickens, rabbits, guinea pigs, and other small animals can be a joyful experience that brings endless hours of laughter and fun. However, just like humans, these little creatures need a safe and spacious environment to thrive.
Our Paw Mate HOPKINS hutch is a great choice for pet owners who want to provide their pets with a comfortable and convenient home. Unlike many other pet hutches on the market, our hutch features an easily opened roof, which makes it much easier to access and clean. Additionally, this rollable pet house allows you to easily move the hutch to a new location, which is especially useful if you want to change up your pets' environment or if you need to move the hutch for cleaning purposes.
Made from non-toxic fir wood and galvanized mesh wire, our hutch provides a safe and durable space for your pets to rest and exercise. With a double-level enclosure and a ramp to strengthen your pets' muscles, this hutch is designed to meet your pets' needs.
It is crucial to keep pets cool to prevent heat stress, especially if they live outdoors. Our hutch is designed to keep pets cool, and it features a well-insulated and weatherproof PVC roof that can withstand extreme weather conditions. Additionally, the hutch provides convenience and security with a pull-out tray for quick cleaning and several lockable doors for safeguarding and easy access.
A joyful and thriving pet requires a cozy abode just like our pet hutch to claim as their own with confidence.
Tips for outdoor hutch
During extreme weather conditions or temperature fluctuations, move your pets to a warmer location, such as a shed, to prevent heat stress or hypothermia. Ensure your pets have full access to food and water, and never leave them unattended for a long period.
Exercise and enrichment
Regardless of the size of the hutch, it's not an option to keep them inside all day. It is a good idea to keep them in a fenced yard for exercise. Some pets like rabbits are intelligent creatures, they like to investigate their surroundings. Things like play tunnels, cardboard boxes, and chew toys can simulate their play and foraging behaviors. For chickens, it is recommended to provide dust baths, nest boxes, and perches to keep them happy.
Product Features:
Product Included:
Product Specification:
Brand: PawMate
Model: HOPKINS
Colour: White and Grey
Overall Dimensions (L x W x H): 96.5cm x 56cm x 90.5cm
Other Dimensions: Refer to the Dimension image
Weight: 14kg
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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