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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
The new Protege PRD-M5 1500W Submersible Dirty-Water Pump Series has landed and is already becoming the most demanded submersible pump by Aussies and Kiwis alike! A must have for any household, this class-leading pump is the ideal pumping solution around the house and garden!
This PRD-Series Pump is predominately used for watering gardens/plants, transfer of liquids (including liquids with sediment), draining containers, taking water from wells/shafts and tanks, draining after flooding, marine use as well as water aeration and circulation for a limited period of time.
Plus! It is fully submersible up to 8 metres depth and waterproof sealed. The Dirty Water series amazingly passes 35mm solids such as leaves, pebbles, and other debris without clogging. It also features fully automatic operation via the built in float switch turning the pump on and off.
Function of the float switch:
The float switch protects your pump from dry running and overheat as this will cut-off the pump when the water reaches the minimum level at which the pump can operate. Clean water pumps can operate at a lower level than dirty water pumps as they do not have to account for particles being able to pass through the bottom of the pump. Pumps without a float or auto cut out type switch cannot run automatically and have to manually be controlled.
Make no mistake, Protege are the online industry leaders with unparalleled quality comparable to that of submersible pump units retailing for more than $600 - a bold statement backed up by an extensive one year warranty!
Do you demand the best? Save water, time and money, pick up the latest Protege 1500W Submersible Dirty-Water Pump today! BUY NOW!
Protege - the leader in pump innovation.
SKU: PMPDITPROA1M5
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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