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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
[Adjustable height] The folding stool is adjustable and it can be set to your desired height within the range of 2.4 to 18 inches. This adjustability makes it suitable for most adults and children.
[Portable and lightweight] The pack size is only 25cm in diameter and weighs just 1.25kg/2.8lbs. This retractable stool is portable, lightweight, small and compact to place into luggage or storage. The adjustable strap makes the chair easy to carry in your hand or hanging on your shoulder. Ideal chair for everywhere you go and anytime you want to sit down.
[Safe and stable] Made of high-strength heavy duty environmental friendly material plastic PA66, the cylinder shape structure, tight connecting clasps, and the non-slip base ensure that this collapsable stool will give the stability to provide safe and comfortable sitting. The maximum load capacity is as much as 330 lbs! ATTENTION: Please sit in the center of the seat. DO NOT sit on the edge of the seat. DO NOT tilt the stool.
[Innovative foldable design] The unique locking clasp system allows the foldable stool to open and close easily in just seconds, and it locks firmly in place once opened. Even a child can do it quickly and easily!
[Wide application] The extendable stool is perfect for indoors and outdoors. Indoor occasions such as the living room, bedroom, bathroom, kitchen, office; Outdoor activities like camping, fishing,hunting, hiking, BBQ, picnic, queuing, gardening,etc. This telescoping stool DOES NOT Ship to Israel.
Specifications
Material Model: Engineering nylon
Height: 17.9 "(45.5 cm)
Seat size: 10 "(25.5 cm) diameter
Belt length: 43 "(110 cm)
Weight: 2.76 lbs (1.25 kg)
Maximum load: 150 kg
Scope: travel / fishing / camping
Detailed operation steps:
Step 1: Hold the designated positions on both sides
Step 2: Pull both sides apart, twist slightly when pulling
Step 3: pull and twist to the required height
Step 4: Close the stool. Hold the stool in the same way and tighten it with a twist
Tips: Please do not sit sideways.
Package
Folding stool * 1
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 20% of the product price
Delivery excludes the following postcodes:
2880-2889, 5201-5749, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998, 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691- 3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999, 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710- 2714, 2716, 2720-2730, 2787-2879, 6215-6700, 6701-6797, 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799
If your postcode is within the above ranges then please contact us for a postage quote.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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