Christmas Gift
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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
The studio kit shares the same free PLAYBULB X APP.
This user-friendly app lets you control brightness, color changing, grouping of multiple PLAYBULB and 5 special lighting effects.
These energy efficient light bulbs and LED candle brings color to your life with millions of colors and shades of white light.
You can also program the light on and off settings through the App. The PLAYBULB color and PLAYBULB rainbow fit any E26 / E27 (standard) light socket.
Connectivity via the smartphone or tablet's Bluetooth function.
No smart hub required.
--- PLAYBULB Candle:
PLAYBULB’s first flameless, aromatic candle also has a votive candle holder for maximum décor.
Liberate your creativity to decorate using these versatile and easy to set up flameless candles. Enjoy colors and embrace fun.
Playbulb Candle is that it can mimic a "real" flame with practically any color one could want.
Plus, if you flip it over, the bottom has a tea light holder for anyone who wants the best of both worlds. A set of AA batteries is all you need for power. The built in smart sensor allows you to blow on and out just like a real candle.
--- PLAYBULB Color:
It imitates a normal light bulb while integrating an LED light and wireless speaker. PLAYBULB takes advantage of the low-energy Bluetooth 4.0 standard to achieve real-time data transmission and play music smoothly.
It includes two separate Bluetooth wireless chips so that it can operate the light and play music simultaneously.
16.8 million colour combinations with four Red, Green, Blue, White LED colour beams
Single bulb and group control via Bluetooth
Colour shade, LED light brightness functions
Wireless range: 10M
100 – 240v AC operated
--- PLAYBULB Rainbow:
PLAYBULB rainbow is simple, yet stylish. PLAYBULB rainbow body shape is a trapezoid which is much slimmer.
This design is to illustrate the refraction of sunlight ray entering a raindrop and eventually forming a rainbow.
PLAYBULB rainbow is as colorful as a real rainbow and as cheerful as the sky after rain
16.8 million colour combinations with four Red, Green, Blue, White LED colour beams
Single bulb and group control via Bluetooth
Colour shade, LED light brightness functions
"match your moods with lighting effects"
No smart hub required
Wireless range: up to 10M
100 – 240v AC operated 0.4A
Apps features: Color changing, brightness, lighting effects, group control and more functions provided by free PLAYBULB X app available on iTunes and Google Playstore
Apps Supported Devices: iphone 4S or above, ipad3 or above, ipod 5th generation or above (running iOS7) & Android 4.3 or above (with Bluetooth 4.0)
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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