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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Give your beloved pets a safe and comfortable home to sleep, rest, play, and relax. The i.Pet's pet hutch makes a cosy home for your dear pets they will love and cherish forever. This pet hutch is suitable for smaller pets such as rabbits, chickens, hens, guinea pigs, hamsters, chinchillas and ferrets. Our pet hutch features a solid fir wood construction with galvanised mesh that ensures its sturdiness and durability for many years. It has a stable and firm base with strong metal support rod that's crucial for stability. Our pet hutch has green asphalt felt roof that provides good protection from sun and rain, keeping them cool in summer and warm in winter. It has a spacious integrated ground enclosed play area that allows your pets to have a great playtime outdoors. And the built-in foldable ramp that connects the ground area and hutch enables convenient entry and exit. Furthermore, the pet hutch also comes with a hatching box for egg collection and a slide-out tray for easy cleaning, and the entrance door with sturdy security locks makes it even more convenient and reliable. The enclosed play area has a mesh structure, which keeps your pets comfortable and well-ventilated. This pet hutch will give your beloved pets the utmost joy and pleasure. Gift this pet hutch to your pets today, and be sure to get much love in return.
Features
High-quality fir wood construction
Strong metal support rod
Galvanised mesh
Asphalt felt roof
Spacious integrated ground enclosed play area
Slide-out tray
Sturdy and reliable security locks
Hatching box for egg collection
Built-in foldable ramp
Convenient entry and exit
Water-resistant construction
Easy to assemble
Suitable for smaller pets - rabbits, chickens, hens, guinea pigs, hamsters, chinchillas and ferrets
Specifications:
Brand: i.Pet
Frame material: Fir wood
Mesh material: Galvanised mesh
Roof material: Green asphalt felt
Overall dimensions: 150cm x 60cm x 93cm
Colour: Green and white
Assembly required: Yes
Number of packages: One
Package Content
1 x i.Pet Pet Hutch
1 x Assembly Instructions
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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