BACK TO SCHOOL 2025 EXTRA 5% Off Code BTS25
All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Adjustable and folding style: Functional and space-saving. It can be reshaped to fit different laundry items. It also folds up to save space. This is helpful for people who live in small apartments or houses and don't have room for a drying rack. For those with limited storage space, the folding feature makes it easy to store.
Indoor uses: An indoor laundry drying rack that is made with eco-friendly materials is a great option for those who want to use it inside their home. This feature makes them a great option for homes with children or pets. The eco-friendly materials used in these drying racks also make them a more sustainable option as they are not harmful to the environment.
Extra stable: An extra stable laundry drying rack is one that is designed to be very sturdy and durable, with the ability to hold a large amount of laundry without collapsing or bending. One of the features that can make a drying rack extra stable is the use of thick stainless steel tubing.
Easy to move: designed to be easily transported from one location to another, without causing any damage to the floor. One feature that can make a drying rack easy to move is the use of a 6 wheeled base. The wheels provide a smooth and stable surface for the rack to sit on, making it easy to roll the rack around. This feature is particularly useful for those who need to move the rack from room to room or who want to use it in different areas of their home.
Water and rust resistant: designed to withstand the elements and maintain its structural integrity over time. One feature that can make a drying rack water and rust resistant is the use of materials that are resistant to both water and rust. These materials can include things like stainless steel, aluminum, or plastic that are specifically designed to withstand exposure to water and other elements without rusting or corroding.
Product size: 89 x 66 x 155cm
Packaging size: 84 x 33 x 16cm
Gross weight: 4.8kg
Thickness: 0.4
Main Pipe diameter: 25mm
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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