The Giselle Bedding Normay Series Pillow is a 21cm pillow top with a soft quilting top layer of an oasis of luxurious comfort. Lush and delightful, this top layer is guaranteed to make you feel good all over. Inside, the Bonnell Spring core offers targeted relief from head to toe while distributing your weight evenly throughout the mattress. It is also very breathable to ensure good ventilation.
Studies have shown that Australians like their mattress medium firm and we have done so with this Pillow Top Mattress. Giving you a perfect balance of comfort and support and waking up refreshed and rejuvenated for the day. Better still, the cycle repeats itself for many more years of restful bliss.
Features
Premium knitted fabric
Pillow top and soft quilting top layer
Stable Bonnell Spring core
6 working turns coil system
Breathable air mesh side fabric
Medium-firm firmness
Hypo-allergenic material
Excellent support and pressure redistribution
Dust mite and mould-resistant
Great ventilation
Vacuum packed: Item will expand to its normal shape within 1 day after unpacked
Specifications
Firmness: 6.0 / Medium Firm
Thickness: 21cm
Wire thickness: 2.3mm
Size: Single
Dimensions: 190cm x 90cm x 21cm
Package Contents
1 x Giselle Bedding Pillow Top Bonnell Spring Mattress
Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly
Vacuum using low suction
Warranty:
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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