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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Let's lighten up the mood. No, not with candle. Our 38m Festoon String Lights will definitely give you a hand in this, from vintage rustic to country. Designed right on the dot for a more inviting warm tones. Perfect for dressing up any area for special occasions such as wedding and birthday parties, simply string them overhead outdoors or sweeping across gazebos to transform the ambience instantly. Suitable for both indoor and outdoor, its IP65 rating means it can be use in the rain and all weather condition which allows you to hang it to any outdoor fixture such as trees and backyards - temporarily or permanently. Each of this globe will only draw 11W of power, making this Festoon String lights energy and cost effective to have. They are spaced along each metre of the cable with rubber capped E27 globe fittings. In case there's any mishaps, we offer extra 4 replacement bulbs as well in the package.
Features
Lovely bright but mellow glow
Low energy consumption
IP65 rating
Easy to set up and store
Connectable to one another
Standard Australian plug
Specifications:
Brand: Jingle Jollys
Total length: 38m
Bulb quantity: 40pcs and 4 replacement bulbs
Bulb type: S14, 11W
Bulb holder: E27, Edison Screw, 40W Max
Bulb interval: 90cm
Waterproof IP rating: IP65 and above (Outdoor use)
Distance from plug to connector: 2m
Connector to first bulb: 45cm
Distance between first bulb to last bulb: 17.1m
Tail length: 45cm
Certification: RCM/ SAA
Please note: This item comes in 2 packages
Package Content
1 x 38m Festoon String Lights
4 x Replacement Bulbs
1 x User Manual
Note: It comes with two single string lights (1 x 20-bulb with plug and 1 x 20-bulb for lengthening). Connect them to make a 40-bulb string lights or use the 20-bulb string lights on its own to suit your requirements.
Delivery excludes the following postcodes:
885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477
4490, 4626, 4822, 4871, 4875, 6044, 6209, 6224, 6290, 6442, 6536, 6562
6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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