Currency
All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
FEATURE:
HIGH QUALITY - Tactical flashlight, tactical pen, bracelet, compass, whistle, tactical knife, fishing equipment set, etc., are made of high-quality material, providing excellent safety and durability, meeting emergency and medical needs, making your camping, wilderness survival, or hiking trips easier and more convenient, without worrying about getting lost
TOP QUALITY SURVIVAL GEARS - Designed to last and equipped with a lightweight handpick. Lightweight backpack size, easy to carry and store, can be conveniently placed anywhere in cars, ATVs, yachts, ships, bicycles, motorcycles, etc.
PROFESSIONAL & DURABLE - Customized by military veterans our emergency kit is perfect for taking care of any medical or emergency needs during outdoor wilderness adventures such as camping, traveling, boy scouts, hiking, hunting and mountain biking, etc.
PERFECT GIFT - This outdoor survival kit is a must-have for every outdoor enthusiast, but can double also as a great gift for yourself, family, friends, father, son. Just enjoy a more relaxed and safe adventure with it.
SPECIFICATION:
Type: 32 in 1 Emergency survival kit
Size: 22x12x7cm
Application: Hiking, hunting, camping, riding, road trips, traveling, fishing, wilderness survival, adventures.
PACKAGE INCLUDED:
1 * 14 in 1 Hatchet
1 * Survival Knife
1 * Tactical Pen
1 * 18 in 1 Snowflake Tool
1 * Water Bottle Clip
1 * Emergency Blanket
1 * Flint Stone Scraper
1 * Flashlight
2 * Glow Sticks
1 * Multi-use Spoon Fork
1 * Whistle
2 * Climbing Hooks
1 * Parachute Cord
1 * Survival Bracelet
1 * Fishing accessories
2 * AA Battery
1 * Storage Case
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won't be able to intercept packages in transit. Please understand.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Get the latest updates on new products and upcoming sales
Thanks for subscribing!
This email has been registered!