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All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Features:
LED MANUFACTURER Philips Lumileds 1w (P/N : L130-5770003000W21)
Color Temperature : 5700K
LED COUNT 144
VOLTAGE 9V - 32V
LENS MATERIAL OPTICAL GRADE, HARD COATED LEXAN
LUMENS 11,970 LUMENS Each
PEAK INTENSITY (CANDELA) 398,160 cd
HOUSING MATERIAL A360.0 Cast face plate, extruded Aluminum heat sink
AMPERES 6.5A@ 12v , 3.3A@24v
LIFESPAN 50,000 Hours
Flood Beam : 170 Degree
INGRESS PROTECTION IP68
OPERATING TEMP -20C to 50C
WEIGHT 2.8kg (Each)
WHAT'S IN THE BOX
1x 20" Combo Quad Row Led Light Bar
2x Lower Adjustable Mounting Brackets
We only provide GENUINE LED Light Bar with GENUINE OUTPUT AND BEST IMPORT QUALITY.
AVOID THOSE CHEAP RIP OFF FROM THE MARKET
Shipping :
Please note that deliver to PO BOX address is available.
Please also be noted that we are directly seller located in Port Melbourne (NOT DROP SHIPPING OR SHIP FROM CHINA)
Please make sure you have provided a correct physical address during checkout on products of excessive size.
To aim in smooth and speed of delivery, ensure your address is correct during the checkout. With correct information provided, your order is dispatched within 1 business day. Any changes to address after payment made will not be considered.
Please allow 2 to 12 business days for product to arrive. We highly recommend to provide an answerable contact number and email address as we do make call to follow up item delivery status.
Your item will be sent via Australia Post or Local Courier depending on its availability.
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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