NEW YEAR 5% Off Code YARRA
All orders include free shipping within Australia. Please see any exclusions in our Shipping Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Express Dispatch
Clear skies, sunny weather and blooming flowers? It's the perfect time of year for a picnic! Take the family to your favourite spot in nature and enjoy a beautiful summer spread with an Alfresco Picnic Basket. Fill to the brim with your favourite snacks and drinks, and don't worry about missing a thing: your Alfresco Picnic Basket can fit everything you need with a maximum load of 30kg and a hardworking, durable polyester fabric exterior. The aluminium foil interior is designed to keep your food at the ideal temperature, while keeping out the heat, insects and other unwanted debris. The frame is made of lightweight aluminium and has padded straps for comfortable, low-weight transportation. It's not just great for picnics – take the basket shopping with you instead of flimsy plastic shopping bags. It even includes zippered pocket for your valuables, so you never have to worry about lost items. The collapsible design allows for easy and compact storage, so you can take it anywhere and picnic any time. Make the most of the joyful weather with your Alfresco Picnic Basket.
Features
Frame made of lightweight aluminium
Aluminium foil inside with cover
Exterior made of durable and hardwearing polyester
Padded straps for comfortable carrying
Maximum load 30 kilos.
Best solution to supermarket bags
Removable corner supports
Zippered side pocket for valuables
Collapsible design for easy and compact storage
Enjoy picnic fun with your loved one
With a handle for easy transportation
Specifications:
max load: 30kg
Packing: 1 unit/outer carton
Assembly required: Yes
Package Content
1 x Picnic basket
At Yarra Supply, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Yarra Supply Customer Service and provide your order ID for reference.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We offer free shipping for all our items. Shipments to rural areas may incur additional fees. We aim to dispatch all products within one business day after your full payment has been made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
We can ship to New Zealand, but there will be additional charges for postage. Contact us and we can get a freight quote for you. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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